Reputation Management / Customer Reviews

Customer Online ReviewsAccording to a survey by BrightLocal, an industry leading SEO software company, 88% of consumers say they trust online reviews as much as personal recommendations. TSG’s Reputation Manager allows your tenants to post a review to the top online review sites, such as Google, Facebook and Yelp.

Check out our Reputation Manager Demo.

The Reputation Manager also allows tenant reviews to show up on your website, which can improve your storage website’s organic search engine ranking. This helps encourage potential tenants to click the link to your website and find out more information about your storage container company, portable storage business, or self storage facility.

The storage company can respond to tenant reviews and address concerns that the tenant brings up through the Performance Dashboard™. Honest reviews written by real tenants will show potential tenants that your storage container company, portable storage business, or self storage facility is trustworthy. With more and more potential tenants relying on online reviews, Reputation Management is essential for any self storage company.

Check out our Customer Reviews and the Journey to Self Storage Infographic.

Benefits of Customer Reviews:

From The Blog
From Traffic to Tenants: How Marketing & Technology Methods Impact Conversion
From Traffic to Tenants: How Marketing & Technology Methods Impact Conversion
You successfully caught the attention of potential tenants with your digital advertising, search engine optimization (SEO), social media posts and website. Now how do you convert them into your tenant?  Providing a convenient method for website visitors to complete unit rentals while on your digital doorstep is imperative. Once your visitors leave your website, winning [...]
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Facility Online Visibility: Why It Matters and What Services Help
Facility Online Visibility: Why It Matters and What Services Help
Online business is booming while other forms of conventional marketplaces begin to fall behind. In 2020, our ClickandStorⓇ Online Rental Tool increased 157% year-over-year, online payments increased 153% year-over-year and online rentals outside of normal business hours increased 59% year-over-year. With knowledge and proof that tenants are adopting online business models for self storage, your [...]
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Value Pricing: Create Tenant Confidence & Optimize Your Revenue
Value Pricing: Create Tenant Confidence & Optimize Your Revenue
With a variety of units at your facility, value-based pricing provides a way to adjust your pricing schemes so a tenant will pay more if they feel a specific unit has a greater worth. For example, your smallest units might be worth a fair amount to those who only need a small amount of space [...]
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Search Engine Optimization: A Briefing
Search Engine Optimization: A Briefing
You’ve probably heard the term “SEO” a lot, perhaps too many times, even. Maybe you’re tired of hearing people talk about it, and just want a simple explanation. There isn’t a short answer, but we’re going to try to answer questions you may have a little more simple and direct than you might have been [...]
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Take Control Of Your Business With Our Performance Dashboard™
Take Control Of Your Business With Our Performance Dashboard™
If you are looking to gain an edge over your competition, you need the information to correctly assess where your business model succeeds and where it does not. That information is in the palm of your hand with The Storage Group's (TSG) Performance Dashboard™. The Performance Dashboard™ allows you to see the success of your [...]
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ClickandStorⓇ is The Best in the Business
ClickandStorⓇ is The Best in the Business
ClickandStorⓇ is The Best in the Business Practically every major retailer and store has some form of online order and transaction system. So what sets them apart? You’d be surprised at how different these storefronts can be to the average consumer. While on the surface, these varied storefronts might all seem incredibly similar, under the [...]
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