Reputation Management / Customer Reviews

Customer Online ReviewsAccording to a survey by BrightLocal, an industry leading SEO software company, 88% of consumers say they trust online reviews as much as personal recommendations. TSG’s Reputation Manager allows your tenants to post a review to the top online review sites, such as Google, Facebook and Yelp.

Check out our Reputation Manager Demo.

The Reputation Manager also allows tenant reviews to show up on your website, which can improve your storage website’s organic search engine ranking. This helps encourage potential tenants to click the link to your website and find out more information about your storage container company, portable storage business, or self storage facility.

The storage company can respond to tenant reviews and address concerns that the tenant brings up through the Performance Dashboard™. Honest reviews written by real tenants will show potential tenants that your storage container company, portable storage business, or self storage facility is trustworthy. With more and more potential tenants relying on online reviews, Reputation Management is essential for any self storage company.

Check out our Customer Reviews and the Journey to Self Storage Infographic.

Benefits of Customer Reviews:

From The Blog
3 Simple Steps to Improving Your Facility’s Rental Process
3 Simple Steps to Improving Your Facility’s Rental Process
Over the past year, renting isn’t what it used to be. As the pandemic led to the increase in online activity throughout all industries, it’s important that storage facilities adopt a streamlined online experience for their tenants. Consumers expect speed, reliability, and accessibility. By failing to meet your tenants’ expectations, you risk losing revenue from [...]
0 Comments
Uncategorized
ClickandStor® Online Rental Suite, More Than A Rental Tool
ClickandStor® Online Rental Suite, More Than A Rental Tool
Imagine fourteen years ago, before Steve Jobs changed the world and announced the first iPhone; before Amazon became part of our daily lives; before society embraced automation. That world is unrecognizable compared to the world we live, as the Internet is now the greatest tool for both people and businesses. In 2021, nearly every major [...]
0 Comments
Uncategorized
Four Reasons It May Be Time To Raise Your Rates
Four Reasons It May Be Time To Raise Your Rates
Guest Author: Tracy Sells, Harbor Storage Group Executing rate increases to existing tenants or raising street rates is oftentimes viewed as a cumbersome and daunting process. Thus, it is often avoided. Revenue management can be an uncomfortable subject, but it doesn’t have to be. You may even be thinking, my facility is 90% occupied so [...]
0 Comments
Uncategorized
Five Reasons To Implement A Branded Progressive Web App
Five Reasons To Implement A Branded Progressive Web App
As a facility owner, you hear a lot about what your facility needs to market itself efficiently. One of those least frequently-advertised solutions is the Progressive Web App. A powerful technology by Google, Progressive Web Apps (PWAs) allow tenants and prospects the ability to instantly download the app from the website onto their phone so [...]
0 Comments
Featured
A Facility Owner’s Guide to SEO: Soaring through Search Rankings
A Facility Owner’s Guide to SEO: Soaring through Search Rankings
You’ve heard about search engine optimization (SEO) more times than you can count. From webinars, to conferences, to marketing ads, and e-books, there’s an abundance of information designed to make you think about SEO as the best marketing plan for your facility. But it’s not wrong to say that your facility needs SEO – as [...]
0 Comments
Uncategorized
Five Reasons Your Facility NEEDS Biometric Security
Five Reasons Your Facility NEEDS Biometric Security
Biometric security has become commonplace. Phones, laptops, and computers scan facial structures, irises, and fingerprints to create a security experience tailored to the users, with the occasional added measure of voice verification. As we continue to innovate biometrics and increase ease of access, one thing is clear: biometric verification is vital to the health and [...]
0 Comments
Uncategorized
Resize Font
Contrast