Leadership

“Growing Positive Opportunities” is much more than just our motto. Our team composed and adopted this phrase as its core purpose. We believe it embodies everything we do. Each team member was handpicked for their excellence in skill and cultural fit. Learn more about what makes us great.

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STEVE LUCAS

CEO & MANAGING PARTNER

My journey at The Storage Group began in 2013 as the Director of Sales.  Two years later I took on the Chief Operating Officer position and became a partner in 2018. Before the entrepreneurial spirit got the best of me, I studied Accounting at the University of Central Florida in 1980 and 1981.  Business success comes from leveraged risks, guts, and failures.  That has been my professional coach throughout my successful and blessed career.

Coming from a career in construction and bootstrapping companies, the transition to storage and specifically an emerging gem called The Storage Group was an exciting challenge for which I am eternally grateful. My hidden talent and superpower is the ability to acquire knowledge and skills through research and self-educating. The result has been, “So far, So good!”

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JODY MANN

DIRECTOR OF OPERATIONS

Jody joined The Storage Group in 2015 and currently leads our company operations. She began working within the storage industry in 2013. Prior to her role as the Director of Operations, Jody’s contributions to TSG were in the positions of SEO Specialist, Search Marketing Manager, Director of Search Marketing and Director of Client Digital Marketing giving her an overall understanding of the business and operational needs. During her tenure at The Storage Group, she attended Search Marketing Expo in 2016 and Digital Summit in 2018 giving her an edge in the Search Marketing arena. In addition, she has a bachelor’s in Marketing from UCF. Jody has a true love for cats and enjoys writing, music, watersports, and the outdoors.

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JILL BAKER

DIRECTOR OF SALES

With almost 30 years of experience in sales, marketing, and asset management, Jill’s focus on customer satisfaction and retention have branded her as a client favorite. She joined The Storage Group in 2014 and has worked with hundreds of self storage facilities to meet their unique marketing needs. Her passion is to make certain each customer’s challenges are solved with integrity and consistent communication, at the right value.

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PAUL BOWERS

DIRECTOR, PRODUCT MANAGEMENT

Paul leads the engineering and production teams and has been with us since 2012. As a former start-up owner, visual-journalist, designer and SaaS developer, he has worked with the likes of NBC, McGraw Hill and Merlin Entertainment and now draws on these experiences to provide complete product solutions. Outside of work hours, Paul can be found playing guitar, coding for fun or pursuing more creative endeavors.

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STEVIE HARRIS

PROGRAM MANAGER

Stevie plays an integral role within The Storage Group, to date she currently manages all of the business relations for TSG, helping the company to grow and expand visibility within the industry. Stevie also serves as an advisory member for the Executive Team where she aids in providing non-binding strategic advice and direction. Stevie is responsible for the development and implementation of key partnership acquisitions within the industry and formulating new alliances within TSG’s product line. Stevie is a member of the Young Leaders Group for the Self Storage Association and sits on the YLG Education Committee. Outside of work, she can be found spending quality time with her husband and rescue pup.

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DENISE LUCAS

CLIENT SUPPORT MANAGER

Denise manages the Support team to expedite customer requests and provide excellent customer service to all The Storage Group’s client. With over 20 years in customer relations and management from a previously owned construction company, Denise has the expertise to streamline customer request in a timely fashion, getting our clients the responses they need quickly. Denise is most proud of her marriage of over 30 years and her two adult children. When not working, she can be found hiking with her dogs and traveling, and her dream is to one day own her own nonprofit pet rescue.

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JENNIFER KLAVER

SEARCH MARKETING TEAM MANAGER

Jennifer has been with the Search Marketing team for over three years now. She also spent two years in a previous marketing position within self storage, giving her an ample amount of knowledge of in the industry. Jennifer received a Bachelor’s degree in Business Marketing, a Services Marketing Certificate and a Full Stack Web Development Certificate from the University of Central Florida. She also holds a Google Analytics Certification. Jennifer enjoys being on the water, making recipes, and playing with her dog.

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KEVIN CALIM

PRODUCTION TEAM MANAGER

Kevin works as the Production Team Manager for The Storage Group, currently Kevin helps lead the production team, helping to ensure efficiency and accuracy with all deliverables from production. Kevin has a bachelor’s degree in Business from The University of Central Florida and has been in the customer service industry for over 15 years years and enjoys the interaction with customers and making sure they feel welcome at TSG. When he isn’t working, you will find him exploring Disney with his wife and 3 kids.

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JOYCE HANKS

HUMAN RESOURCES & ACCOUNTING MANAGER

Joyce is the  HR and Accounting Manager. She has worked in this position since 2012. Joyce has a degree in Finance from the University of Alabama and has worked the last 30 years in the banking, staffing and now the online marketing industry. The most important thing about this position is to provide accurate accounting services to our clients, a supportive HR environment to our staff and to maintain the integrity of our internal accounting and payroll functions.

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