“Growing Positive Opportunities” is much more than just our motto. Our team composed and adopted this phrase as its core purpose. We believe it embodies everything we do. Each team member was handpicked for their excellence in skill and cultural fit. Learn more about what makes us great.

STEVE LUCAS

CEO & MANAGING PARTNER

My journey at The Storage Group began in 2013 as the Director of Sales.  Two years later I took on the Chief Operating Officer position and became a partner in 2018. Before the entrepreneurial spirit got the best of me, I studied Accounting at the University of Central Florida in 1980 and 1981.  Business success comes from leveraged risks, guts, and failures.  That has been my professional coach throughout my successful and blessed career.

Coming from a career in construction and bootstrapping companies, the transition to storage and specifically an emerging gem called The Storage Group was an exciting challenge for which I am eternally grateful. My hidden talent and superpower is the ability to acquire knowledge and skills through research and self-educating. The result has been, “So far, So good!”

JILL BAKER

DIRECTOR OF SALES / ADA TEAM MEMBER / EXECUTIVE TEAM MEMBER

With almost 30 years of experience in sales, marketing, and asset management, Jill’s focus on customer satisfaction and retention have branded her as a client favorite. She joined The Storage Group in 2014 and has worked with hundreds of self storage facilities to meet their unique marketing needs. Her passion is to make certain each customer’s challenges are solved with integrity and consistent communication, at the right value.

LAUREN MANNARELLI

MARKETING MANAGER

With more than 4 years of marketing experience, Lauren brings to The Storage Group a diverse background in digital marketing management for B2B and B2C sectors. Prior to joining The Storage Group, Lauren worked in the publishing industry, where she honed her skills for creating provoking content that drives engagement and lead generation. She specializes in employee onboarding and actualizing company vision with due diligence.

STEVIE HARRIS

SPECIAL PROJECTS MANAGER / EXECUTIVE TEAM MEMBER

Stevie has managed TSG’s business relations going on two years. She is responsible for the development and implementation of key partnership acquisitions within the industry and formulating new alliances within TSG’s product line. Stevie is a member of the Young Leaders Group for the Self Storage Association and sits on the YLG Education Committee. Outside of work, she can be found spending quality time with her husband and rescue pup.

DENISE LUCAS

CLIENT SUPPORT MANAGER

Denise manages the Support team to expedite customer requests and provide excellent customer service since 2015. She has over 20 years in customer relations and management from a previously owned construction company. Denise is most proud of her marriage of 32 years and her two adult children. When not working, she can be found hiking with her dogs and traveling, and her dream is to one day own her own nonprofit pet rescue.

PAUL BOWERS

DIRECTOR, PRODUCT MANAGEMENT/ EXECUTIVE TEAM MEMBER

Paul leads the engineering and production teams and has been with us since 2012. As a former start-up owner, visual-journalist, designer and SaaS developer, he has worked with the likes of NBC, McGraw Hill and Merlin Entertainment and now draws on these experiences to provide complete product solutions. Outside of work hours, Paul can be found playing guitar, coding for fun or pursuing more creative endeavors.

JODY MANN

DIRECTOR OF SEARCH MARKETING / COMMUNITY GIVING COORDINATOR / EXECUTIVE TEAM MEMBER

Jody joined TSG in 2015 and currently leads our Search Marketing team. She has a bachelor’s in Marketing from UCF and has expertise in SEO, PPC. social media, web design & development. Jody began working in SEM in 2011 and has worked within the storage industry since 2013. She attended Search Marketing Expo in 2016 and DigitalSummit in 2018. In her spare time, Jody enjoys writing, music and the outdoors.

JENNIFER WINSTON

SEARCH MARKETING MANAGER

Jennifer has been with the Search Marketing team for three years. She also spent two years in a previous marketing position within the storage industry, totaling four years experience in storage. Jennifer received a Bachelor’s degree in Business Marketing, a Services Marketing Certificate and a Full Stack Web Development Certificate from the University of Central Florida. She also holds a Google Analytics Certification. Jennifer enjoys being on the water, making recipes, and playing with her dog.

JASON BARRETO

PAID SEARCH SPECIALIST

Jason Barreto is the Paid Search Specialist at TSG where he provides expert solutions and results for clients using Google Ads and Pay-Per-Click advertising. He has his Google Search Ads certification. When not driving results for clients, Jason is a professional binge watcher and can be found making magic in the kitchen or hiking and camping wherever there’s a trail.

LYNN LLOYD

LOCAL LISTINGS SPECIALIST

Lynn has been with TSG for a little over three years.  Although relatively new to the storage business Lynn is no stranger to helping clients, bringing 30 years of experience to the team. Including an office manager for an internationally traded paper company and as a custom graphic designer for a thriving company. This combined with other experience helps Lynn in setting up and maintaining local listings to attract new business.  Outside of work, Lynn likes to work with her hands and her creativity. She is especially proud of the tiny home that she and her husband built together.  

KATIE BHIMJEE

SEARCH MARKETING SPECIALIST

Katie is a member of TSG’s talented search marketing department, where she assists with SEO and social media. She has a Bachelor’s degree in Sociology from the University of Central Florida and a Master’s degree in Internet Marketing from Full Sail University, where she was Valedictorian of her graduating class. Katie is certified in Google Analytics and Google My Business. Outside of work, she enjoys traveling, visiting the area’s theme parks, and spending time with her husband, family and friends.

KEVIN CALIM

PRODUCTION MANAGER

Kevin is currently the Production Manager and heads the production team. He has been at TSG for over 3 years. Kevin has a bachelor’s degree in Business from The University of Central Florida and has been in the customer service industry for 16 plus years and enjoys the interaction with customers and making sure they feel welcome at TSG. When he isn’t working, you will find him exploring Disney with his wife and 3 kids.

BRAD HERNANDEZ

CHIEF ENGINEER

For the past 15 years, Brad has used his programming and troubleshooting knowledge as a Developer to enhance website and web app usability at a variety of businesses and non-profit organizations. He is an expert at all sorts of skills such as Troubleshooting, Project Management, Serverside Troubleshooting, API integrations, WordPress Customization and a myriad of other talents. Brad has a Bachelors degree in Digital Art & Design from Full Sail University. When he is not working, he is enjoying one of the many beaches around Central Florida.

MARIANA BERMUDEZ

ENGINEER

Mariana is a Computer Engineer. For the past 5 years, Mariana has used her programming, database management, and coding skills with a variety of organizations in Venezuela and Panama. She created new systems in HTML, CSS, PHP, MySQL, Javascript, JQuery, C #, JAVA, and SQL, utilizing responsive technologies. When she is not working, Mariana is enjoying time with her family throughout the state of Florida.

KERRI-ANN BATES

DEVELOPER

Kerri-Ann joined the team as a web developer where she assists the production team with website builds and responsiveness. Kerri-Ann has been apart of the TSG team for approximately one year now. She is currently working on an associate’s degree in computer programming with a specialization in web development. When she’s not working on improving her web development skills, Kerri-Ann enjoys playing in recreational soccer leagues, spending time with her family, and playing video games.

Nigel Hathaway

NIGEL HATCHER

CLIENT LIAISON

Nigel has been our client liaison since 2018.  With over 5 years of client communication experience in multiple industries including Web Development and Marketing in both corporate & locally owned companies, Nigel is a whiz at solving complex issues or looking for ways to better processes. In his spare time, he enjoys making great music, spending time with family, friends, and enjoying the outdoors.

JENNI BOWERS

QA SPECIALIST, PRODUCTION SPECIALIST

Jenni brings 10+ years of marketing, design, writing, and content development experience to the TSG family. In previous roles as Marketing Director for the WSBA, Creative Director of a start-up, Art Director of lifestyle magazines on each coast, and founder of a community-based, non-profit arts organization, Jenni has honed her skills to serve varied audiences. Away from work, Jenni spends time with family and indulges in all things creative.

GAVIN CAPENOS

WEBSITE DEVELOPER

Gavin is a member of the web development team and primarily works in WordPress, MySQL, and Graphic Design. Gavin started off self-taught, and graduated from Orange Technical College, even achieving student of the month. Although Gavin has never worked in the Storage Industry, he is excited to be a part of the team! He is most proud of his encyclopedic knowledge of video games as a historian of the industry

JOYCE HANKS

MANAGER OF HUMAN RESOURCES & ACCOUNTING

Joyce is the  HR and Accounting Manager. She has worked in this position since 2012. Joyce has a degree in Finance from the University of Alabama and has worked the last 30 years in the banking, staffing and now the online marketing industry. The most important thing about this position is to provide accurate accounting services to our clients, a supportive HR environment to our staff and to maintain the integrity of our internal accounting and payroll functions.

VALERIE ANGELICO

SALES SUPPORT SPECIALIST

Valerie joined the sales team in July of 2017 where she assist with customer service to ensure an excellent sales experience. Valerie earned a bachelor’s degree in Marketing from Metropolitan State College of Denver. Outside of work, Valerie enjoys spending time with her two daughters fishing, hiking, exploring, or anything in the great outdoors.

LAURA GATTIS

MARKETING SPECIALIST

Laura joined the team as a marketing specialist, where she assists with social media, written communication, and marketing campaigns. Laura has a bachelor’s in journalism and a master’s degree in media innovation from the University of Nevada, Reno. Prior to joining TSG, Laura had experience in higher education and manufacturing marketing. When she isn’t working, she can be found playing musical instruments or at the gym.

MARLENE COTTO

CLIENT SUCCESS MANAGER

Marlene has worked for The Storage Group for two years and is currently our Client Success Manager. Marlene has an education in psychology and relishes on constructive thinking, surpassing expectations, and building long-term relationships with our clients. If she could have any superpower it would be speed, so she can have more hours in the day to enjoy life.

JIM BECKER

CLIENT SUPPORT SPECIALIST

Jim recently joined The Storage Group as a Client Support Specialist. Jim has a degree in Electronic Engineering. He has been in the customer service industry for Diagnostic Medical Devices for over 20 years as either a Frontline Technical Support Specialist or as a Manager, Customer Service Center (Dispatch). In each role, Jim has supported both external and internal customers to ensure the success of the organization. When not working, Jim can be found riding his Harley and tasting the array of craft beers found in his home state of North Carolina (not at the same time)!

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