“Growing Positive Opportunities” is much more than simply our motto. In fact, our team composed and adopted this phrase as its “core purpose” because it embodies everything we do. Each TSG team member was handpicked for their excellence in skill, attitude, and embracing this culture. Learn more about what makes TSG so great by reading about some of our front line team members below.
Mr. Pelski brings over 25 years of self-storage experience to The Storage Group. For 15 years, Mr. Pelski served in a number of roles including development, operations, ownership, and asset management as an executive with an affiliate partner of an international, publicly-traded, self-storage Real Estate Investment Trust (REIT). He has also served as a commercial real estate appraiser for nearly five years, in which he conducted feasibility analysis and valuations of proposed and existing self-storage facilities for lending institutions, individual owners, and government agencies. Brian served as an affiliate consultant of another independent national self-storage brand, and has been responsible for coordinating new brand design, several rebranding projects, and countless capital expenditure projects in the same industry. He’s also served as an executive for a “turn-key” construction company that specializes, in part, in self storage development and construction. Mr. Pelski has been a featured speaker at several self-storage conventions and expos, and has been a featured contributor in self-storage industry trade publications. He achieved the highest professional designations in the commercial real estate appraisal and investment sectors (MAI – Member of the Appraisal Institute & CCIM – Certified Commercial Investment Member). He has also been licensed as a State Certified General Real Estate Appraiser and currently holds an active Real Estate License.
With more than 12 years of storage industry experience prior to the formation of The Storage Group, Mr. Hanks has been responsible for self-storage market and feasibility studies, site selection, facility acquisitions and dispositions, as well as being a storage owner for 10 years. He also brings more than a decade of commercial real estate and appraisal experience in which he’s been qualified as an expert witness in valuation by the courts. Larry’s experience has allowed him to provide professional services in the self-storage industry for the leasing and build-outs of billboards, cellular towers, retail and office space, utility-easement negotiation, and condemnation consultation. He currently holds an active Real Estate Salesman license and a State Certified General Real Estate Appraiser License #RZ2086.
Having his first successful start-up at the age of 25, Steve Lucas’ 35 year career holds many successful business development and leadership roles. Businesses under Steve’s direction have won multiple industry awards for highly visible creative projects, while experiencing strong growth and high client satisfaction. He has been recognized as a creative business leader, being awarded “Person of The Year” by the Florida Swimming Pool Association, twice. Industry peers have positioned Steve in many executive leadership roles, Chamber Board of Directors, and multiple government relation positions. Steve’s systematic approach to business creates efficiency both internally and with the client base, resulting in a great business experience with long lasting relationships.
Joyce Hanks is currently the Accounting and Human Resource Manager for The Storage Group. A graduate of The University of Alabama with a degree in Finance, Joyce has 7 years of experience in banking with the former First Union National Bank. During that time, she provided customer service and lending services to clients. Also, Joyce acted as Assistant Manager, responsible for managing and developing staff as well as the daily operations of the banking center. Later, Joyce worked with Allegis Group, a technology staffing company for 5 years as the Manager of Administration. In this position, Joyce was responsible for office management, customer service staff, human resources, and payroll. During this time, Joyce also assisted with the opening, staffing, and management of 5 new offices in the Central Florida/Melbourne area. This role evolved into the Regional Manager for 10 offices in 7 states. In her role with The Storage Group, Joyce strives to support customer service, accurate money management, and maintaining a healthy work environment.
Jill Baker joins us from the Financial Industry where for 22 years she was the National Account Manager responsible for providing assistance to clientele nationwide, focusing on the top 10% producers. Jill’s clients had over $400,000,000 in assets under management. She has over 20 years experience in sales, marketing, customer satisfaction, and customer retention. Jill’s passion is to make sure each customer’s challenges are solved with integrity and constant communication at the right value.
Jeanne Dotson is the Director of Internet Marketing Strategy at The Storage Group. Jeanne is no stranger to the field of Marketing. She brings over 20 years of Marketing experience, with a specific focus on Internet Marketing for the last 14 years. Jeanne’s passion is to utilize her marketing expertise to find innovative, targeted and cost effective solutions for her clients. When Jeanne isn’t working, she is spending quality time with her husband and daughter going to the theme parks, watching classic movies or cheering on her favorite football team, the Tampa Bay Buccaneers.
Bessie is part of the Marketing Team at The Storage Group. She has experience using HootSuite, Constant Contact and many forms of social media. She graduated from the University of Central Florida with a Bachelor’s degree in Marketing. In her spare time, she enjoys traveling, watching movies and trying new restaurants.
For the past 15 years, Brad has used his programming and troubleshooting knowledge as a Developer to enhance website and web app usability at a variety of businesses and non-profit organizations. He is an expert at all sorts of skills such as Troubleshooting, Project Management, Serverside Troubleshooting, API integrations, WordPress Customization and a myriad of other talents. Brad has a Bachelors degree in Digital Art & Design from Full Sail University. When he is not working, he is enjoying one of the many beaches around Central Florida.
Paul Bowers has more than 15 years of design experience working for some of the largest companies in the US and abroad, including NBC, McGraw Hill and Merlin Entertainment. Paul’s web design and development experience includes managing multi-million dollar e-commerce sites, designing for business start-ups, and writing secure systems to protect sensitive information. Prior to working with The Storage Group, Paul was a graphic journalist in the UK. He moved to the US in 2004 to further his media career. With the shift toward the web in the news industry, Paul learned firsthand how technology influences today’s marketplaces, and redirected his focus from information presentation to web development. He set up his own company in 2006 before joining TSG in early 2012. Paul holds a BA (Hons) in Media and Design from Portsmouth University in the UK.
For the past 7 years, Jack has utilized his extensive graphic design and website development skills at a variety of companies in Memphis and Orlando. Jack is a Full Sail University graduate. His skills also include motion graphics, Photoshop, digital marketing, and online marketing. When he is not working on websites, Jack can be found playing guitar, biking, studying martial arts, or taking his dog to the park.
Richard McQuiston is a self taught computer programmer and web developer with over 20 years experience. He is also experienced with developing applications for iOS and Android. Richard is a graduate of Valencia College and Technical Education Center of Osceola with multiple technical certificates. When Richard is not busy at work, he enjoys spending time with his wife and family.
Brian is the latest addition to our Developer team in the Tech department. Brian brings over 10 years experience to TSG with a strong technical skill-set including: developing high quality website designs, performing extensive browser testing, writing web pages using a combination of markup languages and creating data driven web apps. When Brian isn’t working, he is spending quality time with his wife and daughter going for hikes, four wheeling, watching the Packers and tinkering with his classic car.
Kevin has over 13 years of customer service experience. Kevin enjoys solving complex customer issues, making sure he exceeds customer expectations, and building lasting relationships. He also has a Bachelors degree in Business Management from the University of Central Florida. When Kevin is not working, he is busy with his wife, 4 year old daughter, and 7 month old twin boys.
Jody Mann is the SEO Team Manager and Community Giving Coordinator at The Storage Group. In September 2016, Jody attended the SMX – Search Marketing Expo along with other SEO professionals from around the world. She graduated from the University of Central Florida with a Bachelor’s degree in Marketing. Jody has experience in web design & development. While developing websites, she acquired a passion for SEO. Jody has four years of experience in search engine optimization, two of which were within the storage industry. In her spare time, Jody enjoys music, movies,and spending time outdoors.
Jennifer Winston is part of the SEO Team. In a pervious marketing position within the storage industry, Jennifer worked with Google AdWords, Google Analytics, Constant Contact, social media and basic SEO strategies. Her diverse experience also includes customer service and photography. Jennifer has also worked with Adobe Photoshop, Illustrator and web development. Jennifer received a Bachelors degree in Business Marketing plus a Services Marketing Certificate from the University of Central Florida. When she isn’t working, Jennifer enjoys boating, scuba diving, movies, running and the beach.
Zach is one of the Lead of the Customer Success Team at The Storage Group. He has over 11 years of customer service experience, 4 years of which were involved specifically with Internet Marketing. Zach has spent the last 11 years focused on bringing his extensive knowledge of building and harnessing lasting relationships, exceeding customer expectations, and knowing how to solve complex customer issues. He strives to always be known as the “go-to guru” for anyone and everything. When Zach is not hard at work, you can find him enjoying finishing his BA in psychology, traveling, enjoying the theme parks, or being a social butterfly with the community.
TJ is a Customer Success Team member at The Storage Group. He has over 6 years of customer service experience. In the past 6 years, he has had extensive involvement in all levels of relationship building, marketing, and program development. He also is an expert in numerous software applications such as Adobe Photoshop, InDesign, Premier, After Effects, and Apple Final Cut Pro. He currently attends the University of Central Florida, where he is pursuing a degree in Business Economics.
Denise Lucas has over 20 years in customer relations and account management experience. Denise utilizes her skills to create relationships that last. She was a partner in an award winning high end Construction Company that successfully sold in 2009. Denise has a passion to meet and understand the needs of business owners and takes a leading role in developing solutions to meet their needs. When not working she can be found spending time with her 4 dogs, children, and husband of 28 years.
Lynn is no stranger to customer service excellence, bringing 30 years of experience to the team. First, as an office manager for an internationally traded paper company. In that position, she oversaw staff, accounting, and coordinated orders and shipping. Next, she was a custom graphic designer for a thriving company on the Space Coast of Florida. In her free time, she enjoys camping and spending time with her wonderful husband. She also enjoys feeding her creativity with woodworking projects.