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May 9, 2025

The Storage Group® Unveils Aiden Chat, a Cutting-Edge AI Digital Assistant for the Self-Storage Industry

FOR IMMEDIATE RELEASE

The Storage Group® Unveils Aiden Chat, a Cutting-Edge AI Digital Assistant for the Self-Storage Industry

MAITLAND, FL – May 9, 2025 – The Storage Group® is proud to announce the launch of Aiden Chat, an innovative, AI-driven virtual assistant. Aiden Chat is designed to streamline the self-storage rental process and enhance the tenant experience.

Engineered by the in-house team at The Storage Group®, Aiden Chat is the latest innovation in self-storage technology. It is a powerful tool for storage operators to boost occupancy, reduce operational costs, and improve customer satisfaction, especially after hours.

“Our goal was to develop a smart solution that helps storage owners rent more units without adding to their workload,” said Steve Lucas, CEO & Managing Partner at The Storage Group®. “Aiden Chat does just that. It’s intuitive, reliable, and a game-changer for facilities looking to operate more efficiently and effectively.”

Key Features and Benefits of Aiden Chat:

  • 24/7 Availability: Captures leads and assists tenants around the clock, even when the office is closed.

  • AI-Driven Recommendations: Analyzes user behavior and delivers personalized storage unit and moving supplies suggestions.

  • Seamless PMS Integration: Integrates with most property management systems (PMS) for real-time availability and pricing. However, users can still rent units through Aiden Chat if your website is not integrated with a PMS.
  • Captures Abandonments: When a chat is abandoned before completing a rental, that lead appears in the client’s Performance Dashboard.
  • Cost-Effective Operations: Reduces reliance on manual labor by answering inquiries, assisting with rentals, and managing accounts.

  • User-Friendly & Multilingual: Offers an intuitive interface and multilingual support to accommodate diverse tenant needs.

  • Enhances Manager Efficiency: Provides 24/7 support for the online rental process, preventing managers from becoming overwhelmed by inquiries.

Aiden Chat is powered by ClickandStor® Online Rental Suite and streamlines the tenant journey from inquiry to move-in. Aiden Chat presents a strategic advantage in an increasingly competitive and digital-driven market.

To learn more about Aiden Chat and how it can transform your facility’s operations, visit https://www.storageinternetmarketing.com/the-ai-driven-virtual-assistant/ or contact The Storage Group® today (407) 392-2328.

About The Storage Group®
The Storage Group® delivers digital marketing and software solutions tailored for the self-storage industry. Facility owners benefit from tools like ClickandStor® Online Rental Suite and Aiden Chat, designed to increase online visibility, boost conversions, and drive revenue. Backed by a team of in-house industry experts, The Storage Group® empowers storage businesses to grow and compete effectively in competitive markets.

Media Contact:
Jeanne Dotson
Marketing Manager, The Storage Group®
Phone: (407) 392-2328
Email: jdotson@storagegroupinc.com
Website: www.storageinternetmarketing.com