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May 7, 2025

Introducing Aiden Chat Powered by ClickandStor® Online Rental Suite

The engineers behind ClickandStor® Online Rental Suite have released a powerful AI chat designed to streamline the storage rental process. Aiden Chat is a digital assistant that enhances the online storage rental experience for tenants with comprehensive AI support.

The in-house team at The Storage Group® has created another tool to enhance your self-storage operations. With Aiden Chat’s advanced capabilities, storage owners can increase occupancy, reduce labor and operational costs, improve customer satisfaction, and increase after-hours conversions.

Drive More Rentals

Every storage facility owner’s goal is to drive more rental revenue and maximize occupancy. With Aiden Chat, you can do that while saving time and money. Here are just a few ways this chat virtual assistant stands out from the rest.

AI-Driven Recommendations

Aiden Chat learns your tenants’ preferences, delivering personalized suggestions on unit sizes and storage types. This AI-powered chat delivers real-time recommendations that simplify the online storage rental process and help drive more conversions.

Reduce Operational Costs

Labor is the most costly aspect of running and owning a business. According to the U.S. Bureau of Labor Statistics, labor costs account for up to 70% of a business’s total expenses. Aiden Chat is designed to answer tenants’ questions, reducing the need for additional personnel to actively manage your online rentals and inquiries.

Seamless Integration

Like our online rental suite, ClickandStor®, Aiden Chat works with most property management systems (PMS). Aiden Chat pulls live data from these PMS platforms to provide up-to-date availability, pricing, and unit feature information.

Improve Tenant Satisfaction

Your tenants’ satisfaction is a top priority as a business owner. This AI-powered chat delivers a smart and personalized experience. Aiden Chat can craft the perfect service interaction and a seamless online rental experience to promote more rentals.

Interactive and User-Friendly

Think of Aiden Chat as a friendly and intelligent virtual assistant. Aiden Chat can answer customer inquiries in real-time. This virtual assistant can guide tenants through the process of renting storage online, making payments, managing their accounts, and so much more. The technology is user-friendly and designed to be as intuitive as possible.

Multilingual Support

If your facility serves a diverse community, Aiden Chat helps you connect by offering seamless multilingual support.

Increase After-Hours Conversions

Ideal for remotely managed storage facilities, Aiden Chat helps you maintain high-level operations even during off-hours. It ensures that potential tenants receive immediate answers to their questions, so they don’t abandon the rental process midway. 

24/7 Availability

Aiden Chat is available 24/7. Capture leads at all hours. Aiden Chat offers instant support and immediate guidance, even when the office is closed. 

Harness the Power of AI to Boost Your Business

As the world becomes increasingly reliant on technology, seize the opportunity to enhance your tenants’ experience. At the Storage Group®, you can count on our dedicated team of professionals to develop the software solutions that can bolster your business. If you are already happy with the ClickandStor® Online Rental Suite, try out our latest storage software innovation.