Reviews

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Total Reviews: 45
Review avg: 5
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      Comment: Marlene Cotto has been a wonderful help towards keeping our website looking beautiful! Thank you all
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      Comment: Worked with Jill Baker from Colorado office. Was so impressed with Jill that I decided to write this review even though we eventually used a different company for our website development.
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      Comment: Love the work they did and had a great experience.
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      Comment: We are very happy with the Storage Group Team. Our traffic and exposure has been building. Marlene did a great job in providing feedback and coaching us on what our next steps should be.
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      Comment: Our Business has used the Storage group for several years and we were very happy with their service. Everyone was very professional and helpful with any of our needs. We definitely would recommend them.
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      Comment: Very innovative team with spot on prompt help and support.
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      Comment: Working with The Storage Group has been a different kind of experience. But I cannot say anything bad about that experience. And working with their development and programming team has made things go so smoothly. Mariana is amazingly fast and proficient with her programming skills.
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      Comment: I have nothing but a great experience with the Storage Group. My sales rep Jill Baker made everything so easy for all to understand and convey to others. She maintained a level of professionalism that I really enjoyed during this process. She never sold us anything, just merely presented our options. Furthermore, she transitioned my account to the operations staff. Nigel Hatcher picked up the ball and continued a high level of customer service for my account. Overall I beyond satisfied and happy I chose The Storage Group for our SEO needs!
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      Comment: We have been working with the Storage Group for several years. Their product is everything it should be & their staff is attentive, professional and knowledgeable.
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      Comment: Since I’ve been working with The Storage Group my occupancy rates are high even in the slowest time of the year. Over just seven months, my occupancy rates went from 85% to a 95% average while using ClickandStor®️ 3.0 and The Storage Group’s SEO services! For me and my team, the best thing about working with The Storage Group is their staff, my questions never go unanswered for more than 24hrs. They’ve greatly helped our facilities and we are proud to be a TSG client.
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      Comment: We have been a Storage Group customer for four years and we couldn't be happier with the services received. Marlene always takes the time to answer all our questions and makes sure we have the right product mix to allow our facility to perform at our best. Jill has always taken care of us when we have needed new features and Jim Becker in support cared enough today to email me and asked how things went with our Management Software company on an issue that wasn't really the Storage Group's doing.
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      Comment: Jill was very helpful at getting our quote together, and we look forward to further positive experiences with her and The Storage Group 🙂
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      Comment: Jill did an outstanding job answering my questions and helping me reach a decision! Super impressed & very pleased to be doing business with The Storage Group. Also dealt with Marlene. She was awesome! Could not ask for better service than this! Update May 2021-- My experience with The Storage Group has been super. In addition to Marlene & Jill, I've also had the pleasure of working with Kourtni and I can confidently recommend her as well as the entire company. I'm extremely satisfied with what they have done so far for our business! Outstanding work.
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      Comment: Marlene in client support was a huge help getting us setup and answering questions after our site went live!
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      Comment: I have been working with The Storage Group for a little over a year with one of the properties we manage. We have had nothing but a positive experience. Jill has always over delivered in anything she sets out to do. We are about to upgrade the website and are excited to start Clickandstor 3.0.
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      Comment: We love our website with The Storage Group! Jill and her team are great to work with! Marlene is always there for us when we need tech support and questions answered!
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      Comment: Excellent facility! Smooth transaction, secured by unit online in the comfort of my home. Friendly helpful staff when I need anything.
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      Comment: We have accounts for all of our self-storage locations. Great service and support!
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      Comment: Review Jill Baker I am not tech savvy. Jill has had endless patience in helping/guiding/instructing me on the options and their impact. This patience coupled with the ability to explain is rare in today's world.
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      Comment: Jill always takes care of our Sales and provides excellent service.
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      Comment: We have been working with The Storage Group and Jill Baker for a few years now, and They have been great. Jill is especially good at keeping us up to date with all the advances in technology and explaining how it will affect us.
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      Comment: Jill & Marlene are wonderful to work with. Great response time & very knowledgeable.
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      Comment: Jill is great! The whole team at TSG is very helpful!
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      Comment: Marlene is the best! She always answers her phone and has the answer to all my questions.
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      Comment: Jill and TSG were excellent to work with and their development team customized a solution for me that was a great enhancement to the existing quality features. Joyce /accounting and technical support were also responsive and helpful. Thank you TSG
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      Comment: Jill and the team at TSG were great to work with. Their response to our questions were timely and effective. I would certainly recommend them to any storage entity wanting to enhance their online presence.
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      Comment: Excellent company to work with. They build beautiful websites that are perfect for storage. Marlene has been very great to work with!
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      Comment: Jill and the Storage Group has been great with getting our websites processed and developed. Jill is very helpful and knowledgeable about designing packages that fit our needs for the different websites. I'd recommend them!
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      Comment: I met Jill at the ISS show in Vegas. She was very informative and after speaking with her asked her to give me a call. We have been working with her for over a month now. She is very knowledgeable and is helping us to get the right mix of products and is leading us through the process. Very glad we met her.
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      Comment: Worked with Jill Baker from Colorado office. Great experience. Was so impressed with Jill that I decided to write this review even though we eventually used a different company for our website development.
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      Comment: Jill has been fabulous to work with. She is most responsive and always able to answer my questions or connect me with someone who can. I very much appreciate all her knowledge and help.
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      Comment: I have been working with TSG for 5 years and appreciate the fact that they are always quick to respond to my requests for changes to website. Using TSG services has allowed me to keep my number 1 spot on Google year after year. Jill and Denise are very knowledgeable on the services TSG provides and always willing take they time to explain how each will affect my business. Great customer service!
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      Comment: We love working with the Storage Group to keep us on the cutting edge or website technology! Jill, Denise, Steve, Joyce, and Kevin are great to work with and super responsive!
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      Comment: We have worked with The Storage Group for over 4 years and have been nothing but impressed with their knowledge and excellent customer service. They are there to support us in every aspect of our business.
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      Comment: Very happy and very helpful customer service. Always avaialable for any queries or questions. Hve used for over 2 years now and woudnt go any where else
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      Comment: Worked with Jill Baker and she was great! Answer all my questions, didn't try to sell me on what I didn't need and was very professional.
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      Comment: Jill Baker has been very helpful and given good suggestion to our 3D calculator modals. And as we are a Hong Kong based storage facilities, Jill was responsive and made good follow-up on our project with such time difference. Besides, Kevin from Production team has been very helpful.
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      Comment: I give a 5 star rating for Jill Baker! There is absolutely no one else like Jill, she is professional, informative, supportive, and has a great people person personality. The Storage Group is great, we are installing and working with them for the 4th store...........Love it!
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      Comment: Jill was great to deal with and very responsive.
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      Comment: Despite taking our website needs in another direction, the staff with The Storage Group has been fantastic to work with. Marlene, Jill, Nigel and Paul to name a few have always gone above and beyond to work with us and ensure our needs were met. Thanks again for everything!
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      Comment: I can't say enough good about Marlene Cotto and The Storage Group. They are responsive, knowledgeable, results oriented and go out of their way to make your self storage property more successful. If I could give more stars I absolutely would.
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