About Us
About Us

Self Storage Digital Marketing

Who We Are


The Storage Group is a digital marketing and software solutions company specializing in the self-storage industry. We are a small, but specialized team of in-house professionals dedicated to providing the leading edge in digital marketing, website design, SEO rankings, and software technologies.

We know the nuances of self-storage and the frustrations that can arise from issues that seem to permeate the industry. We thought things could be done better, so that’s what we did. It started with a few concepts: how can we make self-storage easier to navigate? How do we get self-storage as a solution in front of broader markets? How can we propel self-storage into the future?

about tsg
about our team

Self Storage Experts

What We Do


We are a full-service digital marketing and software development company that specializes in partnering with self-storage companies, providing digital marketing expertise and self-storage tools to help expand and maintain a growing enterprise.

About Us

Reviews


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Total Reviews: 93
Review avg: 5
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      11/22/2023Google Logo
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      Comment: Their ability to provide excellent service and attention to detail is by far one of the best, They are prompt to requests and over and over have made it happen for us! We thoroughly enjoy working with their staff, Kourtni is always so kind and patient when we have a lot of questions. LOVE this Team!! Thank you to The Storage Group! Continue to let your light Shine Bright! -Elijah and Rebekah
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      11/22/2023Google Logo
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      Comment: Jill has done a phenomenal job! Kourtni always communicates and answers questions even on the weekends. Nigel and Marlene are a pleasure to work with as well! They are quick, efficient, and better than 5 stars.
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      11/13/2023Google Logo
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      Comment: Jill is wonderful. Super customer service. Very helpful with all questions. This is why we chose The Storage Group!
    • Company BETA - PMS Demo
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      5
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      11/06/2023Google Logo
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      10/30/2023Google Logo
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      Comment: Jill was so helpful! She made choosing the Storage Group an easy process!!
    • Company Storage of Weatherford
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      09/29/2023Yelp Logo
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      Comment: You guys are awesome!!! I appreciate all your help Marlene!!! You made my job so much easier and I appreciate you helping me so quickly!!! You are a...
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      09/14/2023Google Logo
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      Comment: Jill did a great job of onboarding our company with the Storage Group. Friendly, professional and efficient...very good experience.
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      08/16/2023Google Logo
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      Comment: Well managed. Great staff.
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      08/14/2023Google Logo
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      Comment: am super excited to be working with Jill and her team. Very professional and super easy to work with
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      08/08/2023Google Logo
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      Comment: Great attitude and very professional
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      5
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      07/31/2023Google Logo
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    • Company PMS Demo
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      07/01/2023Google Logo
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      Comment: Thanks to all that help setting up our new website! Everyone was will to fix anything and GREAT to deal with!
    • Company BETA - PMS Demo
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      06/29/2023Google Logo
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      Comment: Really easy and fast process to get a unit; Brittany was really helpful and made a stressful moving experience less so.
    • Company BETA - PMS Demo
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      05/23/2023Google Logo
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      04/18/2023Google Logo
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      Comment: Jill from the Storage Group is wonderful to work with. She is professional, easy to get a hold of and full of creative ideas regarding all thins marketing!
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      04/10/2023Google Logo
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      Comment: Jill has been an absolute pleasure to deal with from the start of this process. Professional and timely on all communications between us, and looking forward to building a lasting business relationship.
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      03/16/2023Google Logo
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      02/23/2023Google Logo
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      02/22/2023Google Logo
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      Comment: We have been a Storage Group client for many years and they have hosted our website as well as provided internet marketing services for our facility, and we highly recommend the entire team at the Storage Group. Kourtney especially is great to work with. She is our main contact and handles our periodical performance reviews and she always answers any questions we have and has ideas on how we can increase business and utilize our website to generate more business. Support is top notch and the few times that we have needed them they are quick to respond and take care of any issues that come up. All in all you can't go wrong with these guys. Highly reccomended.
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      02/10/2023Google Logo
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      01/29/2023Google Logo
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      Comment: Great company to work with!
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      12/19/2022Google Logo
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      Comment: It is a great pleasure to recommend this company with all the marketing instruments that it has in it's arsenal. The whole team led by Jill Baker works diligently on promoting and improving my company's visibility online and otherwise....
    • Company BETA - PMS Demo
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      11/18/2022Google Logo
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      Comment: Jill Baker has always gone out of her way to make sure our needs are being met. She always follows up and she anticipates our needs in advance. We look forward to continued success, especially with our SEO, in the future. Kourtni does a wonderful job of explaining dashboard results and helps us understandand improve our rankings. Thank you to The Storage Group, Jill, and Kourtni for superior service & product offerings.
    • Company BETA - PMS Demo
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      11/17/2022Google Logo
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      Comment: Working with Jill B. has been great. She stays on top of everything, and I cannot wait to see my finished website.
    • Company BETA - PMS Demo
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      11/04/2022Google Logo
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      Comment: Jill is awesome!! Excellent service and always on top of everything.
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      10/29/2022Google Logo
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      Comment: I just want to say how pleasant it was to work with Jill Baker of The Storage Group. She was extremely helpful in my decision to go with the web solutions provided by The Storage Group. Jill was knowledgable of the self-storage industry and was very clear about the costs and fees associated with their products and services. In the course of my journey to building a self-storage facility, this was one of the easiest and most pleasant experiences.
    • Company PMS Demo
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      10/19/2022Google Logo
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      Comment: The Storage Group has been great to work with and in particular our contact there Kourtni who has explained things to us so we can understand it. She has always been available for any questions and we enjoy working with her very much.
    • Company BETA - PMS Demo
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      09/08/2022Google Logo
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      Comment: We have launched 10+ self-storage websites with The Storage Group this year. What a great experience! The service and results are outstanding. We have exactly the support we need. Highly Recommend.
    • Company BETA - PMS Demo
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      07/25/2022Google Logo
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      Comment: Jill was most helpful and informative. Her knowledge of the products and services offered is extremely professional.
    • Company BETA - PMS Demo
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      07/01/2022Google Logo
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      Comment: Excellent service! Always prompt and friendly!
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      5
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      06/27/2022Google Logo
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      05/24/2022Google Logo
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    • Company PMS Demo
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      05/24/2022Google Logo
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      Comment: It is refreshing to work with Jill Baker, as she knows the product well and is quick to follow up with answers to questions. At this point, I feel confident in my decision with using The Storage Group.
    • Company BETA - PMS Demo
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      05/17/2022Google Logo
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      05/16/2022Google Logo
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      Comment: Jill has been extraordinary. She has been very helpful, answering questions, explaining details of the services offered, diligent (but courteous) in follow-up. In short, she is the best contact I've had among all the various companies I've contacted for self-storage information. If The Storage Group lives up to the high standard Jill has set as their representative, they will be a top-notch firm to work with.
    • Company BETA - PMS Demo
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      05/12/2022Google Logo
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      04/13/2022Google Logo
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      Comment: I can't express enough thanks and appreciation to the entire TSG team! From start to finish the entire sales, design, development and launch of our TSG products and services. The results we are seeing just in the short window are obvious and downright impressive! The marketing and support teams have been exemplary models of customer service, going above and beyond in answering questions, making changes and brainstorming to achieve more success!
    • Company BETA - PMS Demo
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      04/08/2022Google Logo
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      Comment: They have always been so helpful and kind in helping successfully manage marketing on all of our facilities! We are so excited to be taking an extra step with them and using their site. We have been with them for a long time and they have always gone above and beyond for us.
    • Company BETA - PMS Demo
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      04/07/2022Google Logo
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      Comment: The Storage Group has been amazing to work with. I love my website and the team has been fantastic! Kourtni, Kevin, and Jennifer are the people I worked with the most and they were all super helpful and knowledgeable and always answered my questions with the utmost professionalism and timeliness. 10/10 recommend for all your website needs!
    • Company PMS Demo
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      03/15/2022Google Logo
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      Comment: The Storage Group Team always meets the challenges we face and and they are always available to assist when needed. Great folks to work with.
    • Company BETA - PMS Demo
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      03/03/2022Google Logo
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      Comment: THANK YOU for your support as we have tried to consider options for our clients. I don't know what we will do long term, but for today we are excited to work with you on this next phase of marketing.
    • Company BETA - PMS Demo
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      02/28/2022Google Logo
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      02/28/2022Google Logo
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      Comment: Jill Baker went above and beyond the call of duty in helping me to figure out how to turn my Costa Rica storage facility into a modern automated business. I would ask questions that did not pertain to her business and would get back answers and contacts of those who could help. Great sales service!
    • Company SiteLink Site DEMO3
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      01/20/2022Google Logo
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      Comment: Lauren and I enjoyed working with Jill Baker and the Storage Group. As we begin this journey Jill and Jasmin have been easy to work with and we are looking forward to creating a great website.
    • Company BETA - PMS Demo
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      01/20/2022Google Logo
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      Comment: Jill Baker was very responsive, understood our requirements and packaged the services that we needed in a timely manner. Her professionalism is commendable and service was excellent!
    • Company BETA - PMS Demo
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      5
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      12/08/2021Google Logo
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      Comment: Jill was great and very helpful through the process of setting up a new account with The Storage Group. I'd give more stars if I could!
    • Company PMS Demo
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      5
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      11/30/2021Google Logo
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      Comment: The storage group and particularly Jill have been responsive and very helpful in improving our online presence as a storage facility.
    • Company BETA - PMS Demo
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      5
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      11/24/2021Google Logo
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      10/13/2021Google Logo
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      Comment: Kourtni, As Always your very good and I applaud you (fishing for a compliment you deserve much more) Mike
    • Company BETA - PMS Demo
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      05/25/2021Google Logo
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      Comment: Jill did an outstanding job answering my questions and helping me reach a decision! Super impressed & very pleased to be doing business with The Storage Group. Also dealt with Marlene. She was awesome! Could not ask for better service than this! Update May 2021-- My experience with The Storage Group has been super. In addition to Marlene & Jill, I've also had the pleasure of working with Kourtni and I can confidently recommend her as well as the entire company. I'm extremely satisfied with what they have done so far for our business! Outstanding work.
    • Company BETA - PMS Demo
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      03/04/2021Google Logo
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      Comment: I can't say enough good about Marlene Cotto and The Storage Group. They are responsive, knowledgeable, results oriented and go out of their way to make your self storage property more successful. If I could give more stars I absolutely would.
    • Company BETA - PMS Demo
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      5
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      03/01/2021Google Logo
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      Comment: Despite taking our website needs in another direction, the staff with The Storage Group has been fantastic to work with. Marlene, Jill, Nigel and Paul to name a few have always gone above and beyond to work with us and ensure our needs were met. Thanks again for everything!
    • Company BETA - PMS Demo
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      5
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      02/15/2021Google Logo
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      Comment: Jill was great to deal with and very responsive.
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      01/29/2021Google Logo
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      Comment: I give a 5 star rating for Jill Baker! There is absolutely no one else like Jill, she is professional, informative, supportive, and has a great people person personality. The Storage Group is great, we are installing and working with them for the 4th store...........Love it!
    • Company BETA - PMS Demo
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      01/25/2021Google Logo
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      Comment: Jill Baker has been very helpful and given good suggestion to our 3D calculator modals. And as we are a Hong Kong based storage facilities, Jill was responsive and made good follow-up on our project with such time difference. Besides, Kevin from Production team has been very helpful.
    • Company PMS Demo
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      01/20/2021Google Logo
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      Comment: Worked with Jill Baker and she was great! Answer all my questions, didn't try to sell me on what I didn't need and was very professional.
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      5
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      12/01/2020Google Logo
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      Comment: We are very happy with the Storage Group Team. Our traffic and exposure has been building. Marlene did a great job in providing feedback and coaching us on what our next steps should be.
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      09/15/2020Google Logo
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      Comment: Our Business has used the Storage group for several years and we were very happy with their service. Everyone was very professional and helpful with any of our needs. We definitely would recommend them.
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      07/10/2020Google Logo
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      Comment: Very innovative team with spot on prompt help and support.
    • Company TSG Storage
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      06/05/2020Google Logo
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      Comment: Working with The Storage Group has been a different kind of experience. But I cannot say anything bad about that experience. And working with their development and programming team has made things go so smoothly. Mariana is amazingly fast and proficient with her programming skills.
    • Company TSG Storage
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      02/05/2020Google Logo
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      Comment: I have nothing but a great experience with the Storage Group. My sales rep Jill Baker made everything so easy for all to understand and convey to others. She maintained a level of professionalism that I really enjoyed during this process. She never sold us anything, just merely presented our options. Furthermore, she transitioned my account to the operations staff. Nigel Hatcher picked up the ball and continued a high level of customer service for my account. Overall I beyond satisfied and happy I chose The Storage Group for our SEO needs!
    • Company TSG Storage
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      01/30/2020Google Logo
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      Comment: We have been working with the Storage Group for several years. Their product is everything it should be & their staff is attentive, professional and knowledgeable.
    • Company SiteLink Site DEMO4 - ESIGN
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      01/30/2020Google Logo
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      01/30/2020Google Logo
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      Comment: Since I’ve been working with The Storage Group my occupancy rates are high even in the slowest time of the year. Over just seven months, my occupancy rates went from 85% to a 95% average while using ClickandStor®️ 3.0 and The Storage Group’s SEO services! For me and my team, the best thing about working with The Storage Group is their staff, my questions never go unanswered for more than 24hrs. They’ve greatly helped our facilities and we are proud to be a TSG client.
    • Company TSG Storage
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      11/14/2019Google Logo
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      Comment: Jill was very helpful at getting our quote together, and we look forward to further positive experiences with her and The Storage Group 🙂
    • Company TSG Storage
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      10/28/2019Google Logo
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      10/23/2019Google Logo
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      Comment: Marlene in client support was a huge help getting us setup and answering questions after our site went live!
    • Company TSG Storage
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      10/07/2019Google Logo
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      Comment: I have been working with The Storage Group for a little over a year with one of the properties we manage. We have had nothing but a positive experience. Jill has always over delivered in anything she sets out to do. We are about to upgrade the website and are excited to start Clickandstor 3.0.
    • Company TSG Storage
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      10/04/2019Google Logo
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      09/11/2019Google Logo
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      Comment: We love our website with The Storage Group! Jill and her team are great to work with! Marlene is always there for us when we need tech support and questions answered!
    • Company TSG Storage
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      08/27/2019Google Logo
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      Comment: Excellent facility! Smooth transaction, secured by unit online in the comfort of my home. Friendly helpful staff when I need anything.
    • Company TSG Storage
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      08/19/2019Google Logo
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      Comment: We have accounts for all of our self-storage locations. Great service and support!
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      08/14/2019Google Logo
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      Comment: Review Jill Baker I am not tech savvy. Jill has had endless patience in helping/guiding/instructing me on the options and their impact. This patience coupled with the ability to explain is rare in today's world.
    • Company TSG Storage
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      07/19/2019Google Logo
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      Comment: Jill always takes care of our Sales and provides excellent service.
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      07/18/2019Google Logo
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      Comment: We have been working with The Storage Group and Jill Baker for a few years now, and They have been great. Jill is especially good at keeping us up to date with all the advances in technology and explaining how it will affect us.
    • Company TSG Storage
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      09/23/2018Google Logo
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      Comment: Jill & Marlene are wonderful to work with. Great response time & very knowledgeable.
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      08/23/2018Google Logo
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      Comment: Jill is great! The whole team at TSG is very helpful!
    • Company TSG Storage
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      08/22/2018Google Logo
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      Comment: Marlene is the best! She always answers her phone and has the answer to all my questions.
    • Company TSG Storage
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      07/25/2018Google Logo
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      Comment: Jill and TSG were excellent to work with and their development team customized a solution for me that was a great enhancement to the existing quality features. Joyce /accounting and technical support were also responsive and helpful. Thank you TSG
    • Company TSG Storage
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      07/02/2018Google Logo
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      Comment: Jill and the team at TSG were great to work with. Their response to our questions were timely and effective. I would certainly recommend them to any storage entity wanting to enhance their online presence.
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      05/22/2018Google Logo
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      03/19/2018Google Logo
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      Comment: Excellent company to work with. They build beautiful websites that are perfect for storage. Marlene has been very great to work with!
    • Company TSG Storage
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      10/25/2017Google Logo
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      Comment: Jill and the Storage Group has been great with getting our websites processed and developed. Jill is very helpful and knowledgeable about designing packages that fit our needs for the different websites. I'd recommend them!
    • Company TSG Storage
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      09/05/2017Google Logo
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      Comment: I met Jill at the ISS show in Vegas. She was very informative and after speaking with her asked her to give me a call. We have been working with her for over a month now. She is very knowledgeable and is helping us to get the right mix of products and is leading us through the process. Very glad we met her.
    • Company Great Value Storage Austin TX
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      08/08/2017Google Logo
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      Comment: Marlene Cotto has been a wonderful help towards keeping our website looking beautiful! Thank you all
    • Company Great Value Storage Austin TX
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      07/05/2017Google Logo
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      Comment: Worked with Jill Baker from Colorado office. Was so impressed with Jill that I decided to write this review even though we eventually used a different company for our website development.
    • Company TSG Storage
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      07/05/2017Google Logo
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      Comment: Worked with Jill Baker from Colorado office. Great experience. Was so impressed with Jill that I decided to write this review even though we eventually used a different company for our website development.
    • Company TSG Storage
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      06/23/2017Google Logo
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      Comment: Jill has been fabulous to work with. She is most responsive and always able to answer my questions or connect me with someone who can. I very much appreciate all her knowledge and help.
    • Company TSG Storage
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      06/19/2017Google Logo
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      Comment: I have been working with TSG for 5 years and appreciate the fact that they are always quick to respond to my requests for changes to website. Using TSG services has allowed me to keep my number 1 spot on Google year after year. Jill and Denise are very knowledgeable on the services TSG provides and always willing take they time to explain how each will affect my business. Great customer service!
    • Company TSG Storage
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      06/15/2017Google Logo
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      Comment: We love working with the Storage Group to keep us on the cutting edge or website technology! Jill, Denise, Steve, Joyce, and Kevin are great to work with and super responsive!
    • Company TSG Storage
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      05/25/2017Google Logo
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      Comment: We have worked with The Storage Group for over 4 years and have been nothing but impressed with their knowledge and excellent customer service. They are there to support us in every aspect of our business.
    • Company Great Value Storage Austin TX
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      04/05/2017Google Logo
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      Comment: Love the work they did and had a great experience.
    • Company TSG Storage
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      02/11/2016Google Logo
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      Comment: Very happy and very helpful customer service. Always avaialable for any queries or questions. Hve used for over 2 years now and woudnt go any where else